Last Updated: January 2026

Cvbaj Privacy Policy – your personal data is fully safe and secure

Cvbaj always respects your privacy. In this policy, we explain what data we collect, how we use it, and the steps we take to keep it safe. Straightforward and clear – no complicated language.

Your Data's Journey – from Collection to Protection
1
Data Collection
Name, email address, and phone number are collected at the time of registration.
2
Encryption
All data is encrypted and stored using SSL/TLS technology.
3
Limited Use
Used solely for platform operations and KYC verification.
4
Your Control
Request to view, correct, or delete your information at any time.
Our Commitment

How cvbaj Protects Your Privacy

We believe every member's personal data belongs to them. Protecting that data is our responsibility.

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Top-Grade Encryption
All your data on cvbaj is protected with 256-bit SSL encryption. Bank-level security is in place to ensure no unauthorised party can access your information.
SSL 256-bit Secure Servers Encrypted Data
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No Third-Party Sales
Your name, phone number, email, or any other personal information is never sold to advertisers or third parties. This has been our unchanged policy since day one.
No Selling Completely Confidential
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You're in Full Control
As a cvbaj member, you can request to view, correct, or delete your data at any time. Contact customer support and we will take action within 48 hours.
Right to Rectification Right to Erasure
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Transparency in Cookie Usage
We are fully transparent about the cookies we use. You have the option to disable non-essential cookies — only strictly necessary cookies are mandatory; all others are optional.
Cookie Controls Full Transparency
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KYC – Secure Verification Process
Documents submitted for identity verification are retained solely to meet legal requirements. Once verification is complete, all documents are stored in secure, encrypted storage.
Secure Documents Legal Compliance
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24/7 Cybersecurity Monitoring
Our security team monitors systems around the clock. Any suspicious activity is identified and addressed immediately. The security of our members' accounts is our top priority.
Real-Time Monitoring Immediate Alert
Data Catalog

What Data We Collect

With full transparency – what data is held, why, and for how long.

Data Type Example Purpose of Collection Retention Period
Identity Information Name Date of Birth NID / Passport Account Verification & KYC 5 years after account closure
Contact Information Email Phone Number Address Account Communications & Support For as long as your account remains active
Financial Information Payment Methods Transaction History Payment Processing & AML Compliance 7 years under legal obligation
Betting Activity Betting History Game Log Win/Loss Account Management & Responsible Gaming Account active + 3 years
Technical Information IP Address Device Information Browser Security & Fraud Prevention 12 months
Cookies & Analytics Session Cookie Preference Cookies Performance Data Platform Improvement & User Experience Until end of session / 30 days
Your Rights

What you get as a cvbaj member

👁️
Right to Access
You have the right to know what information we hold about you.
✏️
Right to Rectification
You may request correction of any inaccurate or outdated information.
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Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
⏸️
Right to Restrict Processing
Request that your data be used only for specific purposes.
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Data Portability
You may request a copy of your data in a structured, portable format.
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Right to Object
You can opt out of marketing communications at any time.

To exercise any of the rights listed above support@cvbaj.comEmail us at. We will respond within 48 hours.

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Section 01

Introduction & Scope of Policy

Cvbaj ("we", "our") is an internationally licensed online betting and gaming platform operating in Bangladesh. This Privacy Policy applies to all members who use the cvbaj website and mobile app.

We believe privacy is a fundamental right. By registering with cvbaj, you agree to this policy. We encourage you to read it in full so you understand exactly what we do — and don't do — with your information.

Important

This policy is built in accordance with international data protection standards. For any questions, contact us at support@cvbaj.com.

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Section 02

What Data We Collect

Cvbaj collects information in two ways – directly from you and automatically while you use the platform.

Information Collected Directly from You:

  • Registration Information: Full name, date of birth, email address, phone number, and country of residence.
  • Identity Verification (KYC): A copy of your National ID, passport, or driving licence.
  • Financial Information: Payment methods (bKash number, Nagad number, bank account details).
  • Contact Information: What is communicated via support chat, email, or phone.

Automatically Collected Data:

  • IP address, browser type and version, operating system.
  • Time spent on the platform, pages visited, and click history.
  • Device unique identifier (Device ID), login time and location.
⚙️
Section 03

How Your Information Is Used

Cvbaj uses your data only for necessary purposes. It is never used for anything unnecessary or unauthorised.

  • 1Account Creation & Management: Keeping your account active, processing transactions, and completing payouts.
  • 2Identity Verification: Conducting KYC verification in compliance with license terms and AML regulations.
  • 3Customer Support: To provide fast and effective resolution to your issues.
  • 4Security: Preventing fraud and unauthorized access.
  • 5Personalised Experience: Personalized promotions and game recommendations based on your preferences (only with your consent).
  • 6Platform Improvement: Analysing user behaviour to enhance the overall experience.
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Section 04

Data Sharing – Who We Share With & When

Cvbaj does not sell your data. However, it may be shared in a limited number of circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, and banks to process deposits and withdrawals.
  • KYC Provider: Documents are shared with licensed verification services for identity confirmation.
  • Legal Authorities: We are legally obligated to provide information when required by a court order or a lawful request from a regulatory authority.
  • Business Successors: In the event of a merger or acquisition, the new entity will be bound by the same privacy policy as cvbaj.

We never: Selling data to advertisers, using it for marketing without consent, or sharing it with unrelated third parties.

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Section 05

Cookie Policy & Your Preferences

Cookies are used on the cvbaj website and app. Cookies are small files stored in your browser that help improve your experience.

Manage Cookie Preferences:

If you change your preferences, please refresh the page. Essential cookies cannot be disabled.

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Section 06

Data Protection Measures

Cvbaj employs industry-leading technology to safeguard your data. Our security framework operates across the following layers:

  • 1Transmission Security: All communication between your device and our servers is secured with 256-bit TLS encryption.
  • 2Server Security: Data is stored in internationally certified, secure data centers with both physical and cybersecurity protections in place.
  • 3Access Control: Only authorized personnel can access data within defined limits. Every access is logged.
  • 4Regular Audits: Third-party cybersecurity experts conduct regular system assessments.
  • 5Staff Training: All cvbaj staff are trained in data protection and bound by confidentiality agreements.
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Section 07

Third-Party Services & Integrations

Cvbaj works with a number of trusted third-party service providers that help operate the platform. Strict data protection agreements are in place with each provider.

  • Payment Gateway: bKash, Nagad, Rocket, and banking partners. Their own privacy policies apply.
  • Game Software Providers: Internationally licensed game developers who guarantee fair play.
  • KYC Verification Services: A regulated and licensed entity for identity verification purposes.
  • Cybersecurity: A specialist security firm dedicated to threat monitoring and data protection.
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Section 08

Children's Privacy Protection

Cvbaj is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

If we discover that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using cvbaj, please notify us right away.

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Section 09

How to Exercise Your Rights

As a cvbaj member, you have full rights over your personal data. To exercise any of these rights, follow the steps below:

  • 1Email support@cvbaj.com with the subject line: "Data Rights Request".
  • 2Requests must be sent from your registered email address to verify your account.
  • 3Clearly state which right you wish to exercise.
  • 4We will acknowledge your request within 48 hours and provide a full response within 30 days.
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Section 10

Data Breach & Notification Policy

While we maintain the highest security standards, in the unlikely event of a data breach, we will act swiftly:

  • Affected members will be notified by email within 72 hours of a breach being detected.
  • Full details will be provided on what data was affected and what actions have been taken.
  • Immediate steps will be taken to secure any affected accounts.
  • Regulatory authorities will be notified in a timely manner.
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Section 11

Privacy Policy Updates

Cvbaj may update this Privacy Policy from time to time. For any significant changes, you will be notified by email and in-app notification at least 30 days in advance. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Current Version

This Privacy Policy was last reviewed and updated in January 2026.

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Section 12

Contact & Data Protection Officer

For any privacy-related questions or concerns, please reach out to our dedicated team:

  • Email: privacy@cvbaj.com (Privacy Matters) / support@cvbaj.com (General)
  • Live Chat: 24/7 support is available in Bangla.
  • Response Time: Initial response to privacy requests within 48 hours.
FAQ

Privacy FAQs

Absolutely not. Your mobile number is used solely for account verification, important transaction alerts, and security notifications. cvbaj never sells or shares your number with any third party.

A copy of your identity document is retained for up to 5 years after account closure, as required by international gaming licence and AML (Anti-Money Laundering) regulations. It is then permanently deleted. All data remains fully encrypted throughout the retention period.

Much of your data is deleted after account closure. However, financial transaction records and KYC documents are retained for legally mandated periods. Even during this time, your data remains fully secure and is never used for any commercial purpose.

No. Your betting history is entirely personal and confidential. This information is used solely for account management, responsible gaming monitoring, and legal compliance. It is never shared with third parties without a court order.

Click the "Unsubscribe" link at the bottom of any promotional email, or send an email to support@cvbaj.com with the subject "Stop Marketing". You will be removed from all promotional lists within 48 hours. You will still receive important transactional and security emails.
Your Privacy Is Protected

Play with Peace of Mind – cvbaj Has You Covered

Join cvbaj today with complete confidence in your data security and enjoy the best betting experience in Bangladesh.

SSL 256-bit Encryption No Third-Party Selling You're in Full Control 24/7 Bangla Support
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